Shipping Policy

Certified Streetwear™ – Shipping Policy

Effective Date: August 1, 2025
Location: Sydney, New South Wales, Australia

Thank you for shopping with Certified Streetwear™. This Shipping Policy outlines everything you need to know about how we process, ship, and deliver your order—whether you're based in Australia or ordering internationally.

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Orders placed after 2PM AEST may be processed the next business day.

  • During peak periods (e.g. new drops, sales), processing times may be slightly extended.

Once your order is packed and shipped, you’ll receive a confirmation email with tracking details.

2. Shipping within Australia

We offer standard and express shipping options Australia-wide:

Shipping Method Estimated Delivery Time Cost
Standard 2–6 business days Flat rate or free on orders over $220 AUD
Express 1–3 business days Additional fee applies

All domestic orders are shipped with tracking via Australia Post or other reputable carriers.

3. International Shipping

We ship worldwide from Sydney, Australia. Estimated delivery times vary by region:

Region Estimated Delivery Time
New Zealand 3–7 business days
USA & Canada 7–14 business days
UK & Europe 7–14 business days
Asia-Pacific 5–10 business days
Rest of World 10–20 business days

  • International shipping rates are calculated at checkout.

  • All international parcels are trackable.

  • Customs duties and import taxes (if applicable) are the buyer’s responsibility.

4. Shipping Costs

Shipping charges are calculated at checkout based on your location, weight of the package, and shipping method.

We offer free standard shipping within Australia on orders over $220 AUD.

5. Order Tracking

Once your order is shipped, you'll receive an email with tracking details.
Please allow up to 24 hours for tracking updates to begin displaying.

6. Delays & Disruptions

Delivery estimates are not guaranteed. Delays may occur due to:

  • Public holidays

  • Weather events or natural disasters

  • Carrier or customs delays (especially for international orders)

Certified Streetwear™ is not responsible for shipping delays once your order has been dispatched.

7. Missing or Lost Parcels

If your parcel appears lost or is marked delivered but not received:

  1. Double-check the delivery address you entered.

  2. Check with household members, neighbours, or your local post office.

  3. Contact the carrier using your tracking number.

Still no luck? Contact us at 📧 info@certifiedstreetwear.com.au and we’ll help investigate.

8. Wrong Address Disclaimer

Please ensure your shipping address is accurate at checkout.
Certified Streetwear™ is not liable for parcels sent to incorrect or incomplete addresses entered by the customer.

9. Need Help?

Questions about your order or shipping? We’re here to help.
📧 info@certifiedstreetwear.com.au
📍 Based in Sydney, NSW, Australia

We typically respond within 1–2 business days.