Privacy Policy

Certified Streetwear™  – Privacy Policy

Effective Date: August 1, 2025
Location: Sydney, New South Wales, Australia

Certified Streetwear ("Certified Streetwear", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with our services.

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. What Information We Collect

We collect the following types of personal information:

  • Identity & Contact Details: Full name, email address, phone number, shipping and billing address.

  • Purchase Information: Order history, payment method (note: we do not store full credit card details).

  • Device & Usage Data: IP address, browser type, pages visited, time on site, and referral URLs.

  • Marketing Preferences: Your preferences for receiving marketing communications.

2. How We Collect Information

We may collect personal information when you:

  • Visit our website or social media pages

  • Create an account or make a purchase

  • Subscribe to our newsletter or marketing communications

  • Contact us via email or contact form

  • Enter a competition, promotion, or survey

Some information may also be collected automatically via cookies or analytics tools (e.g. Google Analytics).

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your purchase or account

  • Provide customer support

  • Improve our website, products, and services

  • Send promotional emails or updates (only with your consent)

  • Prevent fraud and enhance site security

You can opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted service providers (e.g. payment gateways, shipping couriers, marketing platforms)

  • Government authorities or regulators when legally required

  • Analytics and web hosting services to improve website performance

All third-party providers are required to protect your data in accordance with privacy laws.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. This includes:

  • SSL encryption for data transmission

  • Secure payment processing

  • Access controls on our internal systems

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and track website performance. You can control cookie settings through your browser preferences.

7. Accessing & Updating Your Information

You have the right to access, correct, or delete your personal information held by us. To make a request, please contact us using the details below.

8. International Data Transfers

Our website and services may involve the transfer of personal data outside of Australia (e.g. via cloud-based services). Where this occurs, we ensure those providers meet appropriate data protection standards.

9. Your Rights Under Australian Law

Under the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you

  • Request correction of any inaccurate or outdated information

  • Complain if you believe we have breached your privacy rights

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our Services after any updates indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy, or wish to make a privacy-related request or complaint, please contact us at:

Certified Streetwear
Sydney, NSW, Australia
📧 info@certifiedstreetwear.com.au

We aim to respond to all enquiries within a reasonable timeframe.